曾经想知道如何减少忙碌和开始把事情做好？您从正确的计划开始。
If you are like most business owners, managers and executives, you probably feel continually swamped at work, with an endless line of tasks that seem to completely take over your day and not give you enough time to complete everything. The same applies to your employees. With the work continuing to build up and the days not growing longer, you and your team need a completely different approach to utilize your time better, cut down on your work and yield better results.
Getting things done with Pareto analysis
无论您公司出售哪种形式的业务，哪种产品或您提供的服务，这种称为Pareto Analysis的技术都可以大大改善您的性能。这样，生产率提高，工作量减少，业务增长，这是该单一技术的所有实施。做更多的事情并拥有一个更快乐的团队来做更多的事情？
The Pareto Analysis is a specific technique used during decision making. It's designed to select a small level of tasks with the largest overall affect. The idea of the technique is to do the most important 20 percent of the tasks, which results in 80 percent of the most important goals and objectives being achived. So, if you focus in on the 20 percent of work responsible for the larger bulk of tasks, you and the entire office is likely to prosper. You just need to know how to specifically implement the service to work for you and your company.
一个很好的例子是我们的任务和待办事项列表。我们经常上面有数十个物品。实际上，假设您有30项任务（哎呀！）写下来，完成了6个左右（20％）的任务最大。其余的通常不那么重要。
帕累托分析步骤
Does the Pareto Analysis framework appeal to you? Are you interested in using it to maximize your time and ensure the most important tasks get done?
If so, here are some specific steps you can take as a leader to implement the Pareto Analysisdecision-making method进入团队的工作流程：
1.确定问题
When using the Pareto Analysis approach, start by identifying the particular problems your company is experiencing and that you need to solve.
为了获得最全面的清单，请从各种各样的人那里寻求反馈。这包括客户以及不同团队的成员。向客户和团队成员发送调查可以帮助您进行帮助，审查正式的投诉或HelpDesk日志也可以为此提供帮助。
2.确定根本原因
Once you have a list of problems that need to be solved, evaluate each problem. Then, think about the root cause or causes that are responsible for them.
3.得分问题
在确定每个问题的根本原因（或原因）之后，根据重要性为每个问题分配分数。这将帮助您确定问题的优先级，并确保首先解决最重要的问题（前20％）。
在得分问题时，请考虑您要在公司内解决的主要问题。例如，如果您的主要关注是利润，您可能希望根据他们的业务损失多少来分数问题。例如，最昂贵的问题将以1到10的比例得分10分，而接下来的最昂贵的人可能会得分7或8。
决策制定矩阵Eisenhower process是对任务进行分类并选择最重要完成的另一种好方法。
4.将问题分组在一起
查看您列出的所有问题，并考虑是否有共同的原因并可以分组在一起。例如，您是否存在缺乏员工或培训不足引起的两个问题？如果是这样，请继续分组这些问题。
5. Add up Each Group’s Scores
Now, take a look at the scores for all of the problems you’ve grouped together and add them up. The group that scores the highest should be your top priority, and the problems within that group should be the ones you tackle first.
6.上班
确定了头等大事后，该开始工作了！与您的团队坐下来，开始集思广益解决这个问题。
Pareto Analysis in Action
如果您仍然对如何使用帕累托分析方法感到有些困惑，那么一些示例可能会有所帮助。下面概述了两个示例，说明企业如何使用帕累托分析设定优先级并拥有一个生产周：
网上零售商
想象一下在线零售商的回报有所增加。通过遵循上面概述的步骤，零售商的分析师可能会发现网站上的故障正在为购物者提供有关其产品的不正确信息。反过来，这导致了更高的客户不满意和更多回报。
They might also find that customers are having a poor experience when they reach out for help. As a result, they’re returning items altogether instead of trying to exchange them.
考虑到这些信息，分析师可能会使技术故障得分为10，而Subpar客户服务的分数为7。从这里开始，他们将开始努力修复技术故障。
Addressing the glitch might provide customer service representatives with more accurate information. This can help them to provide better service without the team having to dedicate all its time and resources to the lower-scoring customer service problem.
计算机维修公司
在下一个示例中，让我们看一下一个假设的计算机维修公司，其主要目的是提高客户满意度。
After following the steps that make up the Pareto Analysis approach, the owner of the company might find that the highest-scoring problem is that customers have to wait too long for their calls to be answered. The owner might then find, with more digging, that the reason calls aren’t answered quickly enough is that there are too few customer service representatives manning the phones.
By hiring and training more representatives, they will likely see an increase in customer satisfaction without having to worry about addressing every single issue that might have contributed to poor customer service.
Put the Pareto Analysis Approach to the Test Today
您准备好尝试一下帕累托分析框架吗？牢记上面概述的信息和示例，将其实施到团队的工作流程并最大程度地提高生产率。